FAQ

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02.

Frequently Asked Questions

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01.

How do I know if I have a water leak?

If your water meter continues to move when no taps, appliances, or fixtures are being used on the property, it is a strong indication of a hidden water leak. Leaks can occur underground, inside walls, or on the main water supply line without visible signs. SME Plumbing & Leak Detection provides professional leak detection services in Sandton, Johannesburg, and surrounding areas to accurately locate and resolve hidden water leaks before they lead to costly water bills and property damage.

If your municipal water bill has increased significantly and does not match your normal water consumption, you may have a hidden water leak. Underground leaks, leaking pipes, and concealed plumbing faults can waste thousands of litres of water without obvious signs. SME Plumbing & Leak Detection provides professional leak detection services in Sandton, Johannesburg North, and surrounding areas to accurately locate hidden leaks and help reduce excessive water costs.

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While a high water bill is often the first warning sign, there are several other indicators that may point to a hidden water leak on your property. You may notice damp or wet areas on your lawn, paving, walls, ceilings, or floors that do not dry out. The sound of running water when all taps are closed can also indicate that water is escaping from a hidden pipe.

A loss of water pressure throughout your home is another common sign of a leak, particularly if the pressure drop occurs suddenly. Mould growth, musty odours, peeling paint, and bubbling plaster can develop when water leaks behind walls or beneath floors. Underground leaks may also cause unusually green patches of grass, soft ground, pooling water, or cracks in paving and foundations.

If your water meter continues to move when no water is being used, there is a strong possibility that you have a hidden leak. At Sandton Leak Detection, we help homeowners and businesses throughout Sandton, Johannesburg North, and Johannesburg locate hidden leaks quickly and accurately using advanced leak detection technology.

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Municipal Rebate Reports for High Water Bills

After a successful leak detection inspection, Sandton Leak Detection can provide a detailed leak detection report outlining our findings and the location of the leak. This report may be submitted to your local municipality in support of a query regarding unusually high water consumption caused by a hidden water leak.

Our reports are prepared using information gathered during the leak detection process and can assist property owners in providing documentation relating to water loss on their property. While municipalities may consider such documentation when reviewing an account, any rebate, adjustment, or credit remains solely at the discretion of the municipality and cannot be guaranteed.

We provide professional leak detection reports for homeowners, businesses, and property managers throughout Sandton, Johannesburg North, and Johannesburg.

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03.

FAQ Plumbing general

A blocked drain can cause unpleasant smells, slow-draining sinks, and even sewage backups if left untreated. One of the most common signs is water draining slowly from sinks, showers, baths, or floor drains. You may also notice gurgling sounds coming from your drains or toilets as trapped air struggles to escape through the blocked pipe.

In more severe cases, water may back up into showers, toilets, or outside gullies, especially when multiple fixtures are used at the same time. Unpleasant odours around drains, wet areas in the garden, or overflowing inspection chambers can also indicate a blockage in the drainage system.

At Sandton Leak Detection, we provide professional blocked drain services and drain clearing services throughout Sandton and Johannesburg. Using advanced drain inspection equipment, we can identify the cause of the blockage and help restore your drainage system quickly and efficiently.

A burst geyser can cause extensive water damage if not addressed quickly. Common signs include water leaking from the ceiling, damp walls, pooling water around the geyser, or a sudden loss of hot water. You may also notice unusually high water bills, dripping from the overflow pipe, or water stains appearing on ceilings and walls below the geyser.

If your geyser is making unusual noises, continuously running, or the pressure relief valve is constantly discharging water, it may indicate a fault that requires immediate attention. Early detection can help prevent costly damage to your property.

At Sandton Leak Detection, we assist homeowners and businesses throughout Sandton, Johannesburg North, and Johannesburg

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